EXIN IT Service Management based on ISO/IEC 20000

EXIN IT Service Management richt zich minder op de theorie en meer op de praktische kant van ITSM. Elementen van IT Service Management worden gecombineerd met de kwaliteit van de ISO/IEC 20000-standaard. Het certificeringsprogramma EXIN IT Service Management biedt verschillende instap- en overbruggingsmogelijkheden voor professionals met ITIL®-kwalificaties.

EXIN IT Service Management Foundation based on ISO/IEC 20000:2011

EXIN IT Service Management Foundation based on ISO/IEC 20000:2011

EXIN IT Service Management Foundation test de fundamentele kennis van een kandidaat over de belangrijkste informatie en concepten van ITSM. De nadruk wordt gelegd op het Service Management System (SMS....

Training: Not mandatory
Module level: Foundation
EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2011

EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2011

EXIN IT Service Management Foundation test de fundamentele kennis van een kandidaat over de belangrijkste informatie en concepten van ITSM. De nadruk wordt gelegd op het Service Management System (SMS....

Training: Not mandatory
Module level: Foundation
EXIN Specialist in IT Service Management based on ISO/IEC 20000:2011

EXIN Specialist in IT Service Management based on ISO/IEC 20000:2011

EXIN IT Service Management Specialist focuses on the practical activities and competences that are required by mid-level IT Service Management professionals. Candidates benefit from a more broad view ....

Training: Mandatory
Module level: Gevorderd
Internal Auditor in IT Service Management based on ISO/IEC 20000

Internal Auditor in IT Service Management based on ISO/IEC 20000

EXIN IT Service Management Internal Auditor examines the knowledge and techniques required for internal, supplier and certification audits. Professionals are tested on their knowledge of the internal ....

Training: Mandatory
Module level: Gevorderd